Privacy Policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at support@simsimthelabel.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., providing us the online e-commerce platform to sell our products.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application on secure servers behind a firewall.

Payment:

If you choose a direct payment gateway, Shopify stores your credit card data encrypted per Payment Card Industry Data Security Standard (PCI-DSS). Purchase transaction data is stored only as long as necessary to complete the transaction and then deleted.

All direct payment gateways adhere to PCI-DSS standards managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).

For more details, please see Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

Third-party providers we use only collect, use, and disclose your information as necessary to perform services for us. Payment gateways and other processors have their own privacy policies. We recommend you read their policies.

Some providers may be located in different jurisdictions, and your data may be subject to their local laws.

Once you leave our website or are redirected to a third-party site, their privacy policies apply, not ours.

Links:

We are not responsible for privacy practices on other sites and encourage you to read their privacy statements.

Google Analytics:

We use Google Analytics to understand site visitors and page performance.

SECTION 6 - SECURITY

We take reasonable precautions and industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Credit card information is encrypted using SSL and stored with AES-256 encryption. While no method is 100% secure, we follow PCI-DSS requirements and industry standards.

SECTION 7 - COOKIES

We use cookies including:

_session_id: Stores session information.

_shopify_visit, _shopify_uniq: Tracks store visits.

cart: Stores cart contents for 2 weeks.

_secure_session_id, storefront_digest, PREF: Various tracking and access functions.

You may opt out of cookies via your browser settings.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province, or have consent from a parent/guardian if a minor.

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

SIMSIM (“We,” “Us,” “Our”) offers a mobile messaging program (“Program”), subject to these Terms and Privacy Policy (“Agreement”). By opting in, you accept binding individual arbitration for disputes.

User Opt In:

You agree to receive SMS/MMS marketing and support messages at the number you provide. Consent is not required to purchase. Message and data rates may apply.

User Opt Out:

Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to opt out. You may receive confirmation. Only these commands will opt you out.

Duty to Notify and Indemnify:

If you change your phone number, you must opt out before stopping use. You indemnify us if we receive claims due to your failure to notify us of changes.

Program Description:

Messages relate to marketing, support, and sales of fashion merchandise. Data collected may include phone number, provider, time/date, and message content.

Cost and Frequency:

Message/data rates may apply. Frequency varies based on interactions.

Support:

Email support@simsimthelabel.com for help. Email is not for opting out.

MMS Disclosure:

If your device doesn’t support MMS, you’ll receive SMS termination messages.

Disclaimer:

Program is “as-is,” may not be available everywhere or all the time. We and carriers aren’t liable for delays or failures in message delivery.

Participant Requirements:

You must have your own device with two-way messaging on a participating carrier. Not all carriers support this.

Age Restriction:

Users under 13 may not use the Program. Users 13-18 must have parental consent.

Prohibited Content:

You agree not to send fraudulent, offensive, unlawful, or prohibited content.

Dispute Resolution:

Disputes will be resolved by binding arbitration in Miami, FL under AAA Commercial Arbitration Rules.